Sitti88 is committed to protecting the personal data of every member who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and the rights available to you as a Sitti88 member.
Before reading the full policy, here is a plain-language summary of the six core privacy principles that guide how Sitti88 handles your personal data.
We collect only the personal data necessary to operate your account, process transactions, comply with legal obligations, and deliver a safe gambling experience. We do not collect data we do not need.
All personal data is stored on secured servers protected by 256-bit SSL encryption. Access to personal data is restricted to authorised Sitti88 personnel on a strict need-to-know basis.
Sitti88 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your data belongs to you.
You have the right to access, correct, and request deletion of your personal data. You may also object to certain data processing activities and request data portability where applicable.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data no longer required is securely deleted.
We use cookies and similar tracking technologies to improve your platform experience and analyse usage. The types of cookies we use and how to manage them are explained in full within this policy.
This Privacy Policy ("Policy") is issued by Sitti88 ("the Platform", "we", "us", "our") and applies to all personal data collected from registered members and visitors of the Sitti88 website accessible at https://sitti88.cam and all associated services, including online casino games, sports betting, live dealer tables, and promotional offers.
Sitti88 takes your privacy seriously. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws and the terms of our operating licence. This Policy explains what personal data we collect, the purposes for which we use it, who we share it with, how long we retain it, and the rights available to you as a data subject.
By registering a Sitti88 account or using any part of the Sitti88 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, each of which is incorporated by reference.
Note: This Policy may be updated periodically. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Policy whenever you visit the platform.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
"Personal Data" — any information relating to an identified or identifiable natural person ("data subject"); an identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, or online identifier.
"Processing" — any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, transfer, or deletion.
"Data Controller" — Sitti88, which determines the purposes and means by which personal data is processed.
"Data Processor" — a third party that processes personal data on behalf of Sitti88, subject to contractual data processing obligations.
"KYC Data" — identity verification documentation, including government-issued identification documents (e.g., Malaysian MyKad, passport), proof of address, and selfie photographs submitted by members during the KYC verification process.
"Member" / "User" — any natural person who has registered an account on the Sitti88 platform or who accesses the platform without an account.
"Cookie" — a small data file placed on your device by a website for the purpose of storing information about your session, preferences, or browsing behaviour.
Sitti88 collects the following categories of personal data from members and platform visitors:
Sitti88 collects personal data through the following means:
Sitti88 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your Sitti88 account, verifying your identity, and enabling you to access all platform features. |
| Transaction Processing | Processing MYR deposits and withdrawals via approved Malaysian payment methods and cryptocurrency networks, and maintaining accurate financial records. |
| KYC & Regulatory Compliance | Verifying member identities, confirming age eligibility (21+), and complying with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations. |
| Responsible Gambling | Monitoring gambling patterns, administering deposit limits, session controls, and self-exclusion requests, and identifying members who may be at risk of gambling harm. |
| Customer Support | Responding to account inquiries, processing complaints, and resolving disputes through live chat and email channels. |
| Security & Fraud Prevention | Detecting and preventing fraudulent activity, unauthorised account access, bonus abuse, and money laundering on the platform. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, user experience, and the range of games and betting markets offered. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates to members who have opted in to receive such communications. Members may opt out at any time. |
Sitti88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Sitti88 does not sell, rent, or trade your personal data to third parties for marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Transaction data is shared with approved payment service providers — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, and cryptocurrency network processors — solely for the purpose of completing your requested financial transactions.
KYC identity documents may be processed by contracted third-party identity verification service providers. These providers act as data processors under strict contractual data processing agreements and may not use your data for any purpose other than verifying your identity on behalf of Sitti88.
Sitti88 may disclose personal data to regulatory bodies, law enforcement agencies, and judicial authorities where required by applicable law, court order, or regulatory direction — including for the purposes of AML reporting and the prevention of financial crime.
Certain technical and usage data may be shared with fraud prevention and cybersecurity partners to protect the platform and its members from fraudulent activity, account takeovers, and other security threats.
In the event of a merger, acquisition, restructuring, or sale of all or part of Sitti88's business, personal data held by Sitti88 may be transferred to the relevant acquiring or successor entity, subject to equivalent data protection obligations.
Our commitment: All third-party service providers who process personal data on Sitti88's behalf are bound by contractual data processing agreements that restrict their use of your data and require them to maintain appropriate security standards.
Sitti88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years following account closure |
| KYC identity verification documents | Duration of account plus 5 years following account closure (regulatory requirement) |
| Financial transaction records | Minimum 5 years following the date of the transaction (AML compliance) |
| Betting and gaming history | Duration of account plus 2 years following account closure |
| Customer support communications | 3 years from the date of the interaction |
| Technical and usage logs | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn plus 3 years (for compliance evidence) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with Sitti88's data destruction procedures. In certain cases, legal proceedings or regulatory investigations may require data to be retained beyond standard retention periods.
Sitti88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security measures include, but are not limited to:
While Sitti88 implements industry-standard security measures, no data transmission over the internet or electronic storage system is entirely risk-free. You are responsible for maintaining the security of your account credentials and for notifying Sitti88 immediately if you suspect unauthorised access to your account.
Sitti88 uses cookies and similar tracking technologies to enhance your platform experience, analyse platform performance, and support marketing activities. A cookie is a small text file placed on your device when you visit the platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform operation — session management, account login, security tokens. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remember your platform preferences, language settings, and display options to personalise your experience. | Up to 12 months |
| Analytics | Aggregate, anonymised data on how members use the platform — page visits, session durations, feature usage — to improve the platform. | Up to 13 months |
| Marketing / Targeting | Used to deliver relevant promotional content and track the effectiveness of marketing campaigns. Active only where you have provided consent. | Up to 12 months |
You may control non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when a new cookie is being set. Note that disabling certain cookies may affect the functionality of the Sitti88 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.
As a data subject, you have the following rights in relation to your personal data held by Sitti88. To exercise any of these rights, please contact our Data Protection team using the contact details in Section 15.
Exercising Your Rights: To submit a data rights request, contact our support team via live chat or email at [email protected] with the subject line "Data Rights Request". We may require identity verification before processing your request to protect your personal data from unauthorised access.
The Sitti88 platform serves members across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other regions. In the course of operating the platform, your personal data may be transferred to and processed in countries outside Malaysia.
Where personal data is transferred internationally, Sitti88 ensures that appropriate safeguards are in place to protect your data in a manner consistent with applicable data protection standards. Such safeguards include contractual clauses requiring the recipient to maintain data protection standards equivalent to those applied by Sitti88, and transfers to jurisdictions with recognised adequate data protection frameworks.
The Sitti88 platform is strictly for persons aged 21 years and above. Sitti88 does not knowingly collect personal data from individuals under 21 years of age. If Sitti88 becomes aware that personal data has been collected from a person under 21 without verified parental or guardian consent, that account will be immediately closed and all associated data deleted.
If you believe a person under 21 has registered an account on Sitti88, please contact our support team immediately at [email protected].
Sitti88 reserves the right to modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform operations. When material changes are made, the "Last Updated" date at the top of this page will be revised, and where appropriate, registered members will be notified by email.
We encourage you to review this Privacy Policy periodically to remain informed about how your personal data is being handled. Your continued use of the Sitti88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
If you have questions, concerns, or complaints regarding this Privacy Policy or Sitti88's data handling practices, or if you wish to exercise any of your data rights, please contact us through the following channels:
Live Chat: Available 24/7 via the live chat widget in your Sitti88 account dashboard. For data rights requests, please state "Data Rights Request" at the start of the conversation.
Email: [email protected] (plain text — not a clickable link)
Response Time: We aim to respond to data rights requests within 30 calendar days of receipt. Complex requests may require additional time, in which case we will notify you of the expected timeframe.
For information about your responsible gambling rights and tools, please visit our Responsible Gambling page.
Our support team is available 24/7 to answer any privacy-related questions. You can also review our FAQ for quick answers, or visit the homepage to explore Sitti88.
For players aged 21 and above only. Gamble responsibly.